Milliamp LTD (the same people who own Restore Doctors) is another comprehensive iPhone repair business we are pleased to recommend. Based in San Antonio, Texas, they've been in business for over 5 years and service all iPhone and iPod models no matter where you live on the planet. They aim to make the entire repair process seamless, from providing packing labels to send off your device to fast turnaround time.
Standout Features
- Easy evaluation process
- Packing labels supplied
- iPod battery installation videos
- Free shipping with "freeship" coupon code
Milliamp may have been around for awhile and is known a few other names (iPodJuice.com, Restore Doctors and iPodRefresh.com), but they continue to provide top-notch service to all who visit. Their evaluation service is a great way to troubleshoot your iPhone/iPod if you‘re not sure what‘s wrong. You’re obligated to pay for the first leg of shipping. Their trained technicians will contact you after they receive it, and will call to explain the repairs needed. If you decide to have them repair your device, the evaluation fee will be deducted from your final bill. Note: Customers pay for shipping both ways at Milliamp LTD, whether they get their device repaired, but if you use the shipping code "freeship" upon checkout, shipping is free.
They repair all models, from the 1G to the 4G, as well as iPods and other electronics.
They make it a cinch to send in your device to their on-site location. Upon check out on their site, you will be given the choice of paying extra for packing labels, which will then be sent to you via email. The labels will already contain their address and pre-paid postage, so all you need to worry about is packing it up (packing instructions are also provided for in the email) and dropping it off at the nearest post office. And once the device is in their hands and being repaired, their handy software application called "millihub" sends customers an email as their device enters each step of the repair process.
Regarding iPods, for you do-it-yourselfers out there who are positive that all your iPod needs is a new battery, but you aren’t sure how to replace it yourself, they have several helpful videos showing their technicians replacing iPod batteries on several models, so you can learn how to do it on your own.
Milliamp does their best to make sure shipping is the least of your worries. Any exceptional iPhone/iPod repair business will also provide detailed packing instructions, and they don’t disappoint. They include packaging instructions on their site and in the invoice sent to your inbox. They also include thousands of testimonials from satisfied customers on their site, which is a nice additive for wary customers.
Milliamp also shines in our customer service category. They offer a toll-free number available during business hours (M-F 9am - 4pm) and a local number that both area residents and international customers can use. They also have email support, AOL IM support and you can even contact the owner of the site directly. The owner’s personal cell is located on the contact page, and he will answer all calls/texts during normal business hours. This is a feature we have never seen on any other site.
Their huge FAQ is without a question the largest FAQ section you’ll find among all of the other products we reviewed, which makes getting your questions answered an effortless process.
Milliamp has served over 100,000 happy customers and is a comprehensive iPhone and iPod repair business that works hard to assure customers they’ll not only fix your broken device to exceed your expectations, they’ll get it back in your hands before you know it. Shop at Milliamp for thorough professionalism and a long history of pleased customers.
